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About Arval

Who we are


 

Arval is a subsidiary of the French bank BNP Paribas, the 1st bank in the Eurozone. As a leasing company, we manage fleets of all sizes. Passenger cars and light trucks. We offer all makes and serve all sectors.
Arval has grown considerably since its establishment in 1989 and is presently at the top of vehicle leasing companies in Belgium. At this time, 277 employees are responsible for managing a total fleet of more than 49.000 vehicles.

Our Mission
Our mission is to deliver the most relevant full-service car leasing solutions to businesses of any size, through consulting and services that understand and meet the requirements of customers, drivers and vehicles.

Our Promise
Every day at Arval, thanks to our expert advice and prompt and accurate service, everything is done to prove that we really care about customers, drivers and vehicles.

This is Arval
For most companies, managing and implementing their fleet policy is not a core activity. It is difficult to complete these tasks as efficiently and cost-effectively as possible if the organisation does not have the required knowledge, skills and resources. This is why, in practice, organisations that keep their fleet management in-house are often forced to invest far more time and money than is actually necessary. Leasing can save you a lot of money while allowing you to retain control of your fleet, safe in the knowledge that you have arranged everything properly. At Arval, our motto is We manage. You keep control. Watch the video to see how we do this.

 

 

 

Compliance

Compliance

What it means for us:

  • Respecting all financial regulations: legal and regulatory clauses, professional and ethical standards, Board of Directors guidelines, instructions issued by the General Management Group procedures

  • Protecting clients’ interests and the Group‘s reputation

 

Professional Ethics

We make a particular point, in every aspect of our business, to maintain a code of responsible conduct, based on the vision and strong values of our group and shared by each of Arval's entities and of its employees. These values and vision guide us and shape our corporate culture and reputation. They also consolidate Arval's brand with its customers, its suppliers, and all of its partners. An ever-expanding international company, Arval needs to continue building its relationships with these stakeholders on the highest quality practices. Sustainable relationships of mutual trust are founded on honesty, integrity, respect for others and fair, informed decision-making at every level and under all circumstances. Our reputation rests primarily on the quality and integrity of our employees. Our corporate values (Responsiveness, Creativity, Commitment and Ambition) are reflected in our work and we must behave in an exemplary manner. The Arval Code of Conduct sets out the fundamental rules of conduct in force within our firm. Our code of conduct aims to provide each of our employees a guide to gaining a better understanding of our responsibilities for taking the right decisions in the workplace. It also serves as an aide to guide our actions, motivate our choices, and bring our values to life.

> Click here to view our Code of Conduct

 

Whistle blowing

We are proud of the responsible approach that we take to business and the honesty and integrity shown by our employees. We set ourselves high standards to ensure that we are a company you can trust. If at any time, our Employees or external Third Parties would like to report a potential violation against our internal standards, legal regulations or our code of conduct they can. This can be done using the online form below, or by sending an email or letter to the following addresses:

E-mail: compliance@arval.com
Post address: Personal/Confidential
Arval Head of Compliance
22 Rue des 2 Gares
92564 Rueil-Malmaison
FRANCE

We guarantee confidentiality of information in accordance with legal regulations and our internal whistle-blowing guidelines. You may send us your concerns anonymously, however we will be unable to ask you additional questions should the circumstances or facts require further explanation. All notifications will be investigated considerately and with discretion. Any proven violations will be dealt with in accordance with internal disciplinary policy and/or legal/regulatory orders.

> Click here to go to the online Declaration Form

> Click here to download the offline version of the Declaration Form

Sustainable Development

 

Corporate Social Responsibility

Corporate Social Responsibility and certainly more environmentally-friendly business are increasingly becoming aspects of business which simply cannot be ignored. And so, sustainable leasing is much more than merely a vogue word, but is a concept which can/must be part of your CSR business philosophy. At Arval, as within the BNP Paribas group, there is a strong awareness of the need for sustainable development and a desire to achieve it. We also exercise these principles every day in our behaviour, strategy, and all our activities. 
 

 
One of the major pillars of Arval’s service is giving advice. Here, too, we apply our sustainable philosophy. We regard it as our job not only to advise you at an economic level, but also at an ecological and social level. The Corporate Vehicle Observatory, one of Arval’s research initiatives, also contributes in this respect. For Arval, Socially Responsible Leasing is a long-term engagement in which we aim to succeed and to share our success with you!

Download our Sustainability report of 2015 here. The 2016 report is being compiled and will be ready by the end of June 2017.

C02 Neutral Fleet

We are very conscious of our carbon dioxide emissions and by supporting various carbon reduction projects we have offset 239,09 tons of CO2. This has granted us the CO2 Neutral Fleet certificate awarded by Vinçotte.