Log in to the secure part of our website to access personal information about your company car..
Use your professional email address to log in to My Arval. If you forget your password, you can recover it via the 'reset password' function. If you continue to encounter any issues, you can get in touch with Arval Driver Care.
You can only appeal your penalty fine through the authority that issued the fine. This must be done by completing and submitting the response form.
An immediate demand for payment is sent by post, whereas a police report is issued by the police. If there is a delay in the police procedure, the police report may only arrive later.
Follow the instructions listed on the police report and the attached questionnaire. Over the next few weeks, you will be sent details of the payment you need to make.
You should request this directly from the authority that issued the fine.
If you paid on time, you can ignore the reminder. The reminder was probably already on the way before you made your payment. If you want to make sure your payment was successful, get in touch with the authority that issued the fine. Arval does not have access to the payment terms itself.
Unfortunately, Arval is unable to check this. You will need to get in touch with the authority that issued the fine.
Stuck on something else or dealing with an urgent issue? Try one of the options below!
Call our specialized team every day of the week between 8 am and 5.30 pm (5 pm on Fridays) on 02 240 01 88.