Bike Lease - Frequently Asked Questions

Bicycle leasing

What is the Arval Assistance phone number in case I need to contact it?

The Arval Assistance number for the Arval Bike Lease service is 02 245 73 72.


When can I call Arval Assistance?

For bike leasing, Arval Assistance is there for you in all circumstances, throughout Europe and 24 hours a day.

No provision is made for a replacement bike or vehicle if your bike is out of action. However, we will make sure that we call you a taxi to get you to your destination.


Does this bike have to undergo maintenance?

The annual maintenance is included in the bike lease contract. All costs relating to maintenance and technical repairs are paid for using the Arval payment card.
All work on the rental bike must be carried out at a B2BIKE dealer.


Can I buy additional accessories from a B2BIKE dealer?

You are free to buy accessories from a B2BIKE dealer. Payment is made using the Arval payment card.


Can I buy back my bike at the end of the lease contract?

Of course, you can buy back your lease bike. To do so, you can ask your Account Manager for a quote when your contract comes to an end.

Why choose Arval?

Reliable leasing partner

With more than 80.000 cars we are the largest leasing company in Belgium.

Besides, we are also a subsidiary of BNP Paribas Fortis.

Peace of mind

We take care of the order, all services and we even take back the vehicles.

So, you can drive with peace of mind.

Full service package included

Depending on your needs, we have the most common services included in the price.

The final choice of services is up to you.

A first-class Service Centre at your disposal

A dedicated team of professionals is at your service for all your questions.