Breakdown - Frequently Asked Questions
The board documents will tell you which assistance provider to get in touch with in the event of a breakdown. If you are registered with Arval Assistance, you can call +32 (0)2 245 73 72. The team is available to help you round the clock, whether at home or abroad.
If your car is towed by Arval Assistance, we offer a free replacement vehicle for the first five days. After that, you will need to check the breakdown conditions of your contract.
The countries you are permitted to visit in your replacement car are listed on the insurance document (green card) included in the board documents for your replacement car.
Why choose Arval?
Reliable leasing partner
With more than 80.000 cars we are the largest leasing company in Belgium.
Besides, we are also a subsidiary of BNP Paribas Fortis.
Peace of mind
We take care of the order, all services and we even take back the vehicles.
So, you can drive with peace of mind.
Full service package included
Depending on your needs, we have the most common services included in the price.
The final choice of services is up to you.
A first-class Service Centre at your disposal
A dedicated team of professionals is at your service for all your questions.