Your contract

At the end of the lease contract, the last maintenance is customised in line with your needs. Some but not all maintenance work is covered by your lease contract. Find out how Arval gives you peace of mind.

  • What about the maintenance at the end of my contract?

    When your vehicle is coming to the end of its contract (the last 60 days) and is presented at the garage for its final maintenance, the service will be determined on a customised basis. Your safety and comfort are always given the highest priority and no technical risks are taken. As a result, you can complete the last kilometre of the contract with full peace of mind.

    If you would like to receive further information, please do not hesitate to contact us.

    > Call Arval Driver Care on 02 240 01 88

  • What work is not covered by my contract?

    Certain services are not provided for in your contract and, as a result, will not be approved when your garage puts in a request to Arval. If you wish, you may have this carried out at your own expense. Below, you can consult a list of the most frequent issues that are not provided in the contract:

    • Updating maps in your GPS
    • Replacement of floor mats
    • Pick-up and drop-off service to the technical inspection by the garage
    • Cleaning the car
    • Purchase of a charging cable

     

    If you would like to receive further information, please do not hesitate to contact us.

    > Call Arval Driver Care on 02 240 01 88

  • What work is not covered by my contract?

    Some essential repairs are not covered by your contract. We are therefore obliged to charge your employer for them. Below, you can consult a list of recurring work that is not covered by the contract:

    • Repair after refuelling with the wrong fuel
    • Damage caused by late and/or incorrect replenishing of vehicle levels
    • AdBlue system reset costs due to late replenishing

     

    If you would like to receive further information, please do not hesitate to contact us.

    > Call Arval Driver Care on 02 240 01 88