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Maintenance and tyres
Maintenance and tyres
In most vehicles, the dashboard display will let you know when maintenance is required. All important information relating to your vehicle is also available in the maintenance and instruction booklet.
You may arrange your own appointment with a registered dealer for your make of vehicle. If you would like to have a replacement vehicle, it is important to first check with Arval whether this is included in your contract.
You don't need to let Arval know if you arrange your own appointment. The body shop will get in touch with us to request our approval. The invoicing will also be handled between Arval and the body shop.
No – the body shop will invoice Arval directly for the work carried out.
An overview of all repairs and service intervals is available on My Arval and My Arval Mobile under 'maintenance and repairs'. This allows you to check what work has or hasn't been performed on your vehicle.
The use of a replacement vehicle during maintenance or repairs depends on the terms of your leasing contract. Arrangements can be made through Arval Driver Care to provide you with a free mobility solution if the work on your vehicle takes longer than one hour.
Arval works in partnership with a network of tyre centres. The board documents include a list of all approved tyre centres. These tyre centres are also listed on My Arval. Use the locator on My Arval to find your nearest tyre centre. If winter tyres are included in your contract, you can get in touch directly with a tyre centre from our network. If an existing set of tyres is already available for your vehicle, you will need to get in touch with the tyre centre which is providing them.
You can make your appointment online for the placement of a new set of tyres, or to change from or to winter tyres. You can do so at one of our certified partners:
If you already have a set of tyres stocked at a Profile Tyrecenter or Passion Pneu, please make your appointment via this website.
The size is specified on the side of the tyre and in the instruction booklet.
Arval will send you an invitation by post to go in for a technical inspection. The invitation will include a direct invoicing form. This document prevents you from having to pay for anything upfront at the station for technical inspection.
After an intervention by the service provider, you may arrange for an additional vehicle inspection to be carried out by a body shop or tyre centre.
Stuck on something else or dealing with an urgent issue? Try one of the options below!
Call our specialized team every day of the week between 8 am and 5.30 pm (5 pm on Fridays) on 02 240 01 88.