Frequently Asked Questions for clients
About My Arval
Arval has changed the login procedure of online accounts to meet the latest standard in privacy legislation. As a consequence, your password needs to be changed. Your business email address is your new username.
Change your password via myarval.com. Click on ‘request password’, then fill in your business email address and click on ‘send request’. You will receive a link to create a new password. Please note that you have 15 minutes to do so.
We no longer have one account per client. All contact persons can get an individual account. Please contact your account manager to create your personal account.
‘My Arval’ is replaced by Arval Fleet View. The details of your fleet are available via the ‘Fleet View’ button on the right (when you are logged in on myarval.com).
All reports are accessible via 'Fleet View'. When you open a report for the first time, only the standard columns will be shown. You can add or delete columns by right clicking your mouse. Save your format for your next visits by clicking on the ‘disk’.
Yes, please ask your account manager to arrange this for you.
Why choose Arval?
Why choose Arval?
Reliable leasing partner
With more than 100.000 cars we are the largest leasing company in Belgium.
Besides, we are also a subsidiary of BNP Paribas Fortis.
Peace of mind
We take care of the order, all services and we even take back the vehicles.
So, you can drive with peace of mind.
Full service package included
Depending on your needs, we have the most common services included in the price.
The final choice of services is up to you.
Arval Driving Experience at your disposal
A dedicated team of professionals is at your service for all your questions.
